Negotiation Skills

Negotiations form a vital part of daily life, whether in the work place or on a personal basis. Some people have a natural ability to be good negotiators, but for many it can prove both uncomfortatble and frustrating. These unpleasant feelings are often due to not being fully aware of the process itself and the many tactics the other party may use to convince you to accept a proposal you may later regret. Negotiating is complex enough in our mother tongue but if English is not our native language, the process becomes even more difficult.

Our Negotiation Skills courses provide participants with the knowledge and skills necessary to negotiate confidently in English.

Modules of 20 – 30 hours (depending on participants’ level of English)
Minimum level of English: CEF level B2, Cambridge First (FCE) or equivalent

Outline of topics covered:-

Language and Phrases Approach
Preparation
Phrases of negotiation
Establishing rapport
Discussion
Starting the negotiation
Proposals
Bargaining
Reaching settlement
Questions and answers

Different approaches
Body Language
Rapport
Culture
Diplomatic language
Handling problems
Dealing with breakdown

Preparation and Evaluation Extensive pratice
Preparing for a negotiation
Cross-cultural checklist
Evaluating your performance
Negotiation practice exercises
Feedback and evaluation